Privacy Policy

The Strengthful Hand Privacy Policy
Last updated: [Insert Date]

This Privacy Policy describes how The Strengthful Hand (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, and security questions.
  • Shopping information including the items you view, put in your cart, or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

How We Use Your Personal Information

We use your personal information to:

  • Provide and deliver the Services, including processing payments, fulfilling orders, and facilitating returns or exchanges.
  • Communicate with you regarding your account, orders, and inquiries.
  • Personalize your experience on the Site and tailor marketing communications.
  • Detect and prevent fraud, unauthorized access, and other security risks.

Cookies

We use Cookies to improve the functionality and performance of our Site, run analytics, and deliver personalized content. For more details, visit Shopify's cookie policy: Shopify Cookie Policy.

How We Disclose Personal Information

We may share your personal information with:

  • Service providers, including Shopify, payment processors, shipping providers, and IT support.
  • Advertising and marketing partners to help tailor promotions to your preferences.
  • Affiliates or within our corporate group for operational purposes.
  • Law enforcement or legal entities if required by law or for security purposes.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of certain data collection or marketing communications.

Contact Us

If you have questions or concerns about this Privacy Policy or would like to exercise your rights, please contact us:
Email: info@thestrengthfulhand.com