1. Business Information
The Strengthful Hand is a sole trader business operating under the name The Strengthful Hand.
Contact Email: info@thestrengthfulhand.com
2. Website Information
3. Products and Services
The Strengthful Hand offers a range of grip strength and rehabilitation tools, including:
- GripMax Digital
- FingerFlex Pro
- Multi-Resistance Silicone Grip Strengthener
All prices are listed in AUD (Australian Dollars). Payments are securely processed through Shopify Payments and other supported methods.
4. Order and Payment Processing
- Customers place orders directly through the website.
- Orders are fulfilled and shipped to the customer's provided address.
- An email confirmation is sent upon successful order placement.
- Delivery Method: Free shipping with an estimated delivery time of approximately 2 weeks.
5. Returns and Refunds
- Returns and refunds are accepted within 7 days of receiving the product.
- Customers are responsible for return shipping costs in the case of "change of mind" returns.
- To initiate a return, please email us at info@thestrengthfulhand.com with your order details.
6. Privacy Policy
Our Privacy Policy can be found in the website footer or by clicking here.
7. Intellectual Property Rights
All content on this site, including images, text, and designs, is protected by copyright and may not be used without express permission from The Strengthful Hand.
8. Disclaimer of Liability
- Results Not Guaranteed: The Strengthful Hand does not guarantee specific results from the use of its products.
- Consultation Required: Customers should consult with a qualified occupational therapist, doctor, or healthcare professional before using any products, especially if they have a pre-existing condition or are undergoing treatment.
- Liability Disclaimer: The Strengthful Hand is not liable for any adverse effects or worsening of conditions resulting from the use of its products.
- Agreement to Terms: By purchasing any product, customers agree to these terms and conditions.
9. Usage Guidelines
Our products are designed for personal use and should not replace advice or treatment provided by licensed medical professionals.
10. Age Restrictions
Our products are not intended for use by individuals under the age of 16 without adult supervision.
11. Force Majeure
The Strengthful Hand is not responsible for delays or failure to deliver due to circumstances beyond our control, including but not limited to natural disasters, transportation issues, or supply chain disruptions.
12. Accuracy of Information
While we strive to ensure product descriptions and images are accurate, minor variations may occur due to manufacturing updates or individual use.
13. Limited Warranty
Products purchased from The Strengthful Hand are covered by a limited warranty against manufacturing defects for 30 days from the date of delivery.
14. Limitation of Liability
The Strengthful Hand shall not be liable for any indirect, incidental, or consequential damages arising from the use of its products.
15. Shipping Limitations
We currently ship to select countries. Please review our shipping policy for more details.
16. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Australia.
17. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions. Existing customers will be notified of changes via email.
18. Termination of Services
The Strengthful Hand reserves the right to terminate services or customer accounts in cases of suspected misconduct, foul play, or scamming without requiring proof of such behavior.
19. Contact Information
For inquiries or concerns related to these Terms and Conditions, please contact us at:
Email: info@thestrengthfulhand.com
